30-day Money Back Guarantee

We want you to be happy!

You will be 100% satisfied with your purchase, or our we will gladly refund the entire purchase price, shipping excluded. You have a full 30 days to return your print or gift item in original condition or to exchange for another product of equal value.

Refund/Exchange Policy

To return or exchange an item please email customer service at gifts@dailyzen.com within 30 days of purchase.

Order Cancellation Policy

Please submit any cancellation via email to gifts@dailyzen.com. Email cancellations must contain the following: First name, last name, order number, and email address. This information must be identical to the information originally submitted on your order. Please provide contact information so that we may contact you if we have questions in regards to canceling your order.

Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the merchandise total less shipping.

One-Year Warranty Policy

All gifts, including wooden benches and altar tables come with a warranty against manufacturer defect or failure for a period of one year from the date of purchase. This warranty covers replacement or repair of the product, which is determined by availability and the time of purchase.

Out of Stock Policy

Just because the item you ordered is NOT identified as out-of- stock does not necessarily mean that it will be in-stock at the moment you order it. We will notify you if the item you ordered is out-of- stock. We first try to reply via email and give you 3 days to reply. If we have not heard from you we will then try to call you at the numbers you provide with your order. Be sure to give us your current email address and phone number.

 

If you have any question about our products or are interested in placing a custom order, please email gifts@dailyzen.com. We look forward to hearing from you!

Daily Zen Gifts
Customer Service
PO Box 745771
Arvada, CO 80006 USA
gifts@dailyzen.com